The Avenues Clinic is a Grade A multidisciplinary hospital located in Harare, Zimbabwe. As a leading healthcare institution, we offer a wide range of specialist services, providing exceptional nursing care and adopting a top-tier service approach. Our commitment to excellence is reflected in our dedicated team and our focus on employee experience and culture.

The Avenues Clinic is looking for an enthusiastic and experienced Employee Experience and Culture Officer to join our dynamic team. In this role, you will play a pivotal role in supporting our people and culture initiatives by ensuring effective employee life cycle services, from onboarding to separation.

As the Employee Experience and Culture Officer, you will contribute to shaping a positive work environment and enhancing the overall employee experience at The Avenues Clinic.

Duties and Responsibilities:

• Co-ordinate the recruitment, onboarding, and orientation of new staff members to the organization.
• Prepare people and culture metrics for monthly and quarterly reports.
• Participate in the periodic review of job descriptions and job analysis.
• Create and update employee personal files.
• Prepare and consolidate all payroll input for the Payroll Officer.
• Contribute to the design of the employee experience framework by reviewing policies, procedures, and processes.
• Oversee the process of contract extensions and renewals.
• Collaborate with managers and employees to establish rapport and support employee engagement.
• Guide managers and employees through the operational milestones of the employee life cycle, offering counseling where necessary.
• Process employee offboarding paperwork and formalities to ensure full and final settlement of staff members upon separation.
• Organize and participate in grievance and disciplinary hearing proceedings.
• Co-ordinate staff learning and development training programs.
• Organize employee consultative meetings and take minutes of proceedings.
• Assist in performance management processes.
• Organize employee wellness activities and functions.

Qualifications and Experience:

• Bachelor’s degree in Human Resources Management or Social Sciences.
• IPMZ membership or certification is an added advantage.
• At least 3 years of experience in applying human resources policies, practices, and processes, including personnel administration and operations.
• Experience working as a Labour Officer is an added advantage.
• Ability to perform successfully under pressure.
• Ability to collaborate and communicate effectively within cross-functional teams.
• Solid communication, decision-making, and organizational skills.

To apply for this position, please submit your application, along with proof of qualifications and experience no later than 21 April 2024.