Till Operators

  • Full time
  • Harare
  • @Work In Zimbabwe posted 1 month ago
  • Posted : 19 April 2024 -Accepting applications

Vacancy Details

  • Career Level Qualified / Experienced
  • Experience 1 Year
  • What we do Retail / FMCG & Wholesale
  • Qualifications Practical experience onlyO-Level / A-Level
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Job Description

Utility Mart is a local retail company dedicated to providing exceptional service to its esteemed customers.

As Glenlorne’s newest grocery store, Utility Mart aims to meet the diverse needs of the vibrant community. With a focus on quality products and a welcoming environment, Utility Mart strives to create an enjoyable shopping experience for all.

Utility Mart is looking for customer-focused Till Operators to join their dynamic team. As a Till Operator, you will play a crucial role in ensuring efficient and accurate transactions at the checkout counter.

Your attention to detail and ability to provide exceptional service will contribute to the success of Utility Mart as it continues to serve the Glenlorne community.

Duties and Responsibilities:

  • Process customer transactions promptly and accurately, using cash registers and scanning equipment.
  • Handle cash, debit, and credit card payments, ensuring the security of transactions.
  • Provide friendly and efficient customer service, assisting with inquiries and resolving any issues that may arise.
  • Maintain a clean and organized checkout area, including the proper arrangement of products, bags, and supplies.
  • Ensure pricing and product information is accurate and up-to-date.
  • Collaborate with team members to ensure smooth checkout operations, including coordinating with baggers and other staff.
  • Maintain knowledge of current promotions, discounts, and loyalty programs to effectively communicate them to customers.
  • Monitor and manage queues to minimize waiting times and enhance customer satisfaction.
  • Adhere to company policies and procedures regarding cash handling, refunds, and exchanges.
  • Assist in training and mentoring new Till Operators as required.

Qualifications and Experience:

  • Possess at least 5 ‘O’ levels and a valid till operator’s license.
  • Previous experience as a Till Operator or in a similar role is preferred.
  • Excellent numerical skills and attention to detail.
  • Strong customer service and communication skills.
  • Ability to handle cash transactions accurately and efficiently.
  • Familiarity with cash registers, scanners, and other point-of-sale equipment.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work on weekends, public holidays, and during peak hours.

To apply for the position of Till Operator at Utility Mart, please submit your resume and cover letter on or before April 20, 2024.

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