• Full time
  • Masvingo
  • @Work In Zimbabwe posted 1 month ago
  • Posted : 9 January 2024 -Accepting applications

Vacancy Details

  • Career Level Supervisor / Manager
  • Experience 1 Year
  • What we do Transport & LogisticsOther professional services
  • Qualifications Certificate level
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Job Description

Our client, a reputable organization in the transport and logistics sector, is currently seeking a skilled Supervisor to join their team based in Masvingo, Zimbabwe.

With a strong commitment to providing efficient and reliable services in parking management, our client has established a solid reputation in the industry. They are dedicated to ensuring smooth parking operations and maintaining a safe environment for customers.

As a Supervisor, you will play a crucial role in overseeing the parking operations and managing a team of Parking Marshalls.

This position requires strong leadership skills and a customer-centric approach to ensure the smooth flow of vehicles and the delivery of excellent service. Competitive remuneration, allowances, and other incentives will be provided.

Duties and Responsibilities:

  • Conduct regular marshal parades to brief Parking Marshalls on their duties and ensure they are well-prepared for their shifts.
  • Oversee the performance of Parking Marshalls, providing guidance, feedback, and support to maintain high standards of customer service.
  • Allocate and distribute necessary working tools and equipment to Parking Marshalls, ensuring they have everything needed for their duties.
  • Maintain discipline among the team, enforcing parking regulations and addressing any behavioral or performance issues promptly and professionally.
  • Collaborate with other supervisors and managers to coordinate parking operations, optimize traffic flow, and ensure efficient use of parking spaces.
  • Monitor and evaluate the performance of Parking Marshalls, providing regular feedback and conducting performance reviews.
  • Identify training needs and coordinate training programs to enhance the skills and knowledge of the Parking Marshalls.
  • Foster a positive and inclusive work environment, promoting teamwork, open communication, and mutual respect.
  • Ensure compliance with safety regulations and promote a culture of safety among the team.
  • Maintain accurate records and reports related to parking activities, revenue collection, and employee performance.
  • Continuously seek opportunities for process improvement and implement strategies to enhance efficiency and customer satisfaction.

Qualifications and Experience:

  • Possess at least 5 Ordinary Level passes.
  • Hold a certificate in Supervisory Management or a related field.
  • Have a minimum of 1 year of experience at a supervisory level, preferably in parking management or a customer service-oriented role.
  • Excellent leadership and communication skills to effectively manage a team.
  • Strong problem-solving and decision-making abilities.
  • Knowledge of parking procedures, regulations, and best practices.
  • Ability to work well under pressure and meet deadlines.
  • Detail-oriented with excellent organizational skills.
  • Proficient in using computer software and systems related to the role.

To apply for this position, interested candidates should submit their applications, accompanied by a detailed Curriculum Vitae, in a single PDF format by 14 January 2024.

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