Shop Assistants

  • Full time
  • Harare
  • @Work In Zimbabwe posted 1 month ago
  • Posted : 19 April 2024 -Accepting applications

Vacancy Details

  • Career Level Qualified / Experienced
  • Experience 1 Year
  • What we do Retail / FMCG & Wholesale
  • Qualifications Practical experience only
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Job Description

Utility Mart is a local retail company dedicated to providing exceptional service to its esteemed customers. As Glenlorne’s newest grocery store, Utility Mart aims to meet the diverse needs of the vibrant community.

With a focus on quality products and a welcoming environment, Utility Mart strives to create an enjoyable shopping experience for all.

Utility Mart is looking for customer-focused Shop Assistants to join their dynamic team. As a Shop Assistant, you will play a crucial role in assisting customers and maintaining a well-organized store environment.

Your friendly demeanour and dedication to exceptional service will contribute to the success of Utility Mart as it continues to serve the Glenlorne community.

Duties and Responsibilities:

  • Assist customers with inquiries, providing product information, and offering guidance to support their purchasing decisions.
  • Maintain a clean and tidy store environment, including shelves, displays, and checkout areas.
  • Restock shelves regularly, ensuring products are properly labelled and priced.
  • Process customer transactions promptly and accurately, handling cash, debit, and credit card payments.
  • Monitor inventory levels and communicate stock requirements to the relevant departments.
  • Collaborate with team members to ensure smooth store operations, including opening and closing procedures.
  • Adhere to company policies and procedures regarding safety and security measures.
  • Resolve customer complaints or issues professionally and in a timely manner.
  • Stay updated on product knowledge and promotions to provide accurate information to customers.
  • Assist in receiving and unpacking merchandise, checking for damages or discrepancies.

Qualifications and Experience:

  • Possess at least 5 ‘O’ levels.
  • Previous working experience in retail or customer service is required.
  • Excellent communication and interpersonal skills.
  • Friendly demeanour and ability to provide exceptional customer service.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in a team environment.

To apply for the position of Shop Assistant at Utility Mart, please send your resume and cover letter on or before April 20, 2024.

Work In Zimbabwe

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