Service Technicians (Junior, Mid & Senior)

  • Full time
  • Johannesburg
  • @iHR Active posted 1 month ago
  • Posted : 17 August 2023 -Accepting applications

Vacancy Details

  • Career Level Qualified / Experienced
  • Experience 1 Year
  • What we do Other professional services
  • Qualifications Bachelors Degree

Job Description

Our client, based in Gauteng, South Africa, is seeking experienced and dedicated Service Technicians (Junior, Mid & Senior) to provide service, maintenance, and engineering support for their products.

As a Service Technician, you will be responsible for conducting scheduled service visits, performing installations and commissioning of equipment, managing sub-contractors, and ensuring efficient cost control.

The role requires travel within South Africa and certain Sub-Saharan African countries, occasional international travel, and flexibility to work on weekends and overtime.

Duties and Responsibilities:

  • Provide service, maintenance, and engineering support for the company’s products.
  • Conduct scheduled service visits to customers, perform machine audits, and report potential problems to the customer.
  • Assist in project planning and project management, including site inspections, measuring, approving drawings, and placing orders for local components.
  • Install and commission new equipment supplied by the company.
  • Manage sub-contractors during installations, ensuring work is performed to specification.
  • Control costings on installations and service work, maintain records of work performed, costs incurred, and spare parts used for invoicing purposes.
  • Prepare reports for customers, principle suppliers, and company management on service visits and installations.
  • Liaise with overseas principle suppliers for fault finding on equipment.
  • Collaborate effectively within a team environment.
  • Travel locally or internationally for service work, contract work, or training.
  • Be available to work overtime regularly and on weekends.
  • Adhere to safety guidelines and promote a safe working environment.

Qualifications and Experience:

  • Mandatory: Electrical or Mechanical Engineering Degree.
  • Previous experience in the food processing industry, specifically poultry and red meat, is beneficial.
  • Exceptional command of spoken and written English.
  • Self-starter with the ability to work independently and in a team.
  • Willingness to travel and work away from home for extended periods of time.
  • Strong problem-solving and analytical skills.
  • Effective communication and interpersonal skills.
  • Valid driver’s license.


  • Salary will be relative to experience and a monthly gross amount.
  • Benefits include a 50% contribution towards Discovery Hospital Plan,
  • Contribution to Discovery Provident Fund,
  • Company vehicle,
  • Use of cell phone and laptop computer,
  • Employee profit share scheme after two years of continuous service.

CVs should be sent along with two (2) reference letters from employers within the past 5 years.

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