Our client is a reputable financial institution providing credit services to individuals and businesses. With a commitment to excellence and customer satisfaction, our client has established a strong presence in the region.

Our client is seeking a dedicated and experienced Regional Manager to oversee the operations of branches in a specific region. As a Regional Manager, you will be responsible for supervising Credit Officers, ensuring branch performance, managing risk, and maintaining compliance with company policies and procedures.

Your leadership and strategic skills will be essential in driving growth, managing resources, and fostering a positive work environment. Join our team and make a significant impact on the success of our organization.

Duties and Responsibilities:

• Supervise the performance of Credit Officers and conduct performance evaluations.
• Ensure that branches in the region operate within budget and meet targets.
• Ensure adequate cash availability in all branches.
• Provide support to Credit Officers in loan underwriting and evaluating new markets.
• Market the company’s credit products in the region.
• Provide training for Credit Officers and collectors.
• Ensure adherence to company policies and procedures.
• Supervise branches in the region and ensure loans are disbursed following the company’s lending procedure manual.
• Report and resolve staff HR issues in the region.
• Facilitate employee engagement activities to foster a positive work environment.
• Manage the repossession and register of all repossessed items in the region.
• Identify, measure, and mitigate risk in branches.
• Implement and manage quality assurance programs.
• Resolve customer complaints promptly and according to procedure.
• Research new technologies and alternative methods to improve efficiency.
• Conduct competitor analysis and develop strategies to address competition in the region.
• Review and process daily reconciliations.
• Conduct debtor verification and follow up with defaulters.
• Attend to any other issues that arise within the units.

Qualifications and Experience:

• Good understanding of financial accounting principles.
• Strong knowledge of internal controls.
• Knowledge of credit management practices.
• Excellent verbal and written communication skills.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Word and Excel.
• Commercial degree required.
• Professional qualification is an added advantage.
• Possession of a clean Class 4 driver’s license.

Remuneration:

• Gross salary of USD 920.00.
• 50% medical aid contribution.

To apply, please submit your CV along with two (2) reference letters from previous employers.