- Full time
- @Work In Zimbabwe posted 2 months ago
- Posted : 7 January 2024 -Accepting applications
Career Level Qualified / Experienced
Experience 2 Years
What we do Other professional services
Qualifications Bachelors Degree
The Biotech Institute is a leading clinical laboratory known for delivering a wide range of diagnostic tests with precision and care. With a strong commitment to professionalism and exceptional service, they play a crucial role in providing accurate and reliable medical results to their patients.
The Biotech Institute is looking for a dedicated Receptionist/Data Clerk to join their dynamic team. As a Receptionist/Data Clerk, you will be responsible for managing the front desk, communicating effectively with patients, and handling sensitive data with utmost confidentiality and accuracy. This role plays a vital part in ensuring smooth operations and providing excellent service to clients.
Duties and Responsibilities:
- Manage the reception area, greeting and directing visitors with a professional demeanour.
- Answer and route phone calls in a timely and polite manner.
- Coordinate with bikers for various deliveries and pick-ups.
- Enter patient data into the database with high accuracy and efficiency.
- Assist in scheduling appointments and managing patient records.
- Collaborate with laboratory staff to ensure a smooth workflow and efficient communication.
- Handle administrative tasks such as filing, copying, and preparing documents.
- Maintain a clean and organized reception area.
- Uphold patient confidentiality and handle sensitive information with integrity.
- Provide clear and compassionate patient interaction.
Qualifications and Experience:
- A minimum of a Bachelor of Science (BSc) degree is required (Opportunities for growth available).
- Proven experience as a receptionist, administrative assistant, or in a similar role.
- Strong communication skills, both verbal and written, with an emphasis on clear and compassionate patient interaction.
- Proficient in using computer systems and software, with a strong aptitude for data entry. Experience with Microsoft 365 is an advantage.
- Ability to handle confidential information with discretion and integrity.
- Excellent organizational skills and attention to detail.
- Experience in a medical or clinical setting is preferred but not mandatory.
- Ability to multitask and remain composed in a fast-paced environment.
- Valid driver’s license is a must.
Interested candidates should send a cover letter and lease include key experiences and qualifications as well as attach their CV and relevant certificates in a single continuous PDF file.
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