Our client is a leading Material Science Engineering manufacturing company, specializing in delivering innovative solutions to clients across various industries.

With a strong commitment to quality, technological advancements, and customer satisfaction, they have established themselves as a reputable organization in the manufacturing sector.

Our client, a prominent Material Science Engineering manufacturing company, is seeking a highly efficient and motivated Internal Sales Representative to join their team.

As an Internal Sales Representative, you will play a crucial role in driving sales growth and maintaining strong customer relationships. Join their organization and contribute to their ongoing success in providing cutting-edge solutions to their clients.

Duties and Responsibilities:

• Prepare comprehensive weekly and monthly sales reports, providing updates on customer needs, market trends, and emerging issues to the Sales & Marketing Manager.
• Coordinate sales efforts with the Sales and Marketing team and other departments to ensure seamless customer experience and maximize sales opportunities.
• Generate accurate quotations and fiscalised invoices for customers utilizing the company’s designated systems.
• Ensure timely delivery of orders to clients, maintaining high levels of customer satisfaction.
• Perform timely and accurate data entries in the Pastel system, following established accounting procedures.
• Ensure compliance with cash handling procedures and policies, maintaining transparency and accuracy in financial transactions.
• Provide exceptional customer service to walk-in customers, offering product knowledge and personalized recommendations tailored to their requirements.
• Maintain and update the physical customer database, ensuring accurate and up-to-date customer information.
• Cultivate and nurture relationships with current and potential customers, fostering loyalty and repeat business.
• Generate and maintain a daily sales register, recording all sales activities for analysis and reporting purposes.
• Conduct cold calls to new and prospective clients, showcasing the company’s products and services.

Qualifications and Experience:

• A degree in Sales and Marketing or a related field.
• Proficient knowledge of the Pastel system will be advantageous.
• An IMM professional qualification (Diploma in Marketing Management) is a plus.
• Minimum of 2 years of proven working experience in a similar position.
• Excellent interpersonal skills to effectively communicate and build relationships with customers.
• Possession of a clean class 4 driver’s license.
• Strong organizational and time management skills to handle multiple tasks and meet deadlines.

To apply for this position, please submit your detailed CV and academic qualifications before November 30, 2023.