Informal Sector Key Account Manager

Vacancy Details

  • Career Level Supervisor / Manager
  • Experience 5 Years
  • What we do Agriculture / Farming & ForestryOther professional services
  • Qualifications Bachelors Degree
Web design in Zimbabwe

Job Description

Our client is currently seeking an Informal Sector Key Account Manager to join their team. They are a reputable organization with a focus on building and maintaining strong relationships with their clients.

With a commitment to delivering exceptional customer experiences, they aim to foster account growth and identify new business opportunities. Joining their dynamic team provides an exciting opportunity for professional growth and development.

As the Informal Sector Key Account Manager, you will play a crucial role in building and maintaining strong relationships with key clients. Your responsibilities will include developing strategic account plans, achieving sales targets, and identifying new business opportunities.

You will collaborate with cross-functional teams to ensure seamless product/service delivery and provide exceptional customer service. This is a fantastic opportunity to contribute to the company’s growth and success.

Duties and Responsibilities:

  • Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
  • Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
  • Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
  • Collaborate with cross-functional teams, such as sales, marketing, and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
  • Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
  • Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
  • Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
  • Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
  • Attend educational opportunities, conferences, and workshops, read publications, and maintain personal and professional networks.
  • Stay updated with industry trends and best practices, applying them to enhance account management strategies.

Qualifications and Experience:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • A minimum of 5 years’ experience as an informal sector key account manager.
  • Experience in managing Hatchery companies may be advantageous.
  • Strong analytical, organizational, and creative thinking skills.
  • Excellent communication, interpersonal, and customer service skills.

To apply for this position, please submit your CV and application no later than 26 January 2024. Join our client’s team and be part of a reputable organization that values strong client relationships and offers opportunities for professional growth and development.

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