Estimator – Auto Body Centre

  • Full time
  • Harare
  • @Croco Motors posted 4 weeks ago
  • Posted : 19 April 2024 -Accepting applications

Vacancy Details

  • Career Level Qualified / Experienced
  • Experience 1 Year
  • What we do Automotive & Car Accessories
  • Qualifications Apprenticeship Journeyperson
Web design in Zimbabwe

Job Description

Croco Motors is a leading automotive company based in Zimbabwe. With a strong presence in the industry, Croco Motors offers a wide range of automotive services, including vehicle sales, repairs, and maintenance.

As a trusted and reputable establishment, Croco Motors is committed to delivering exceptional quality and customer satisfaction.

Croco Motors is looking for a skilled and detail-oriented Estimator to join their dynamic team in Harare. As an Estimator at Croco Motors’ Auto Body Centre in Harare, you will play a crucial role in assessing vehicle damage, estimating repair costs, and providing accurate and detailed repair estimates.

Your expertise will contribute to the smooth coordination of repair processes and ensure customer satisfaction.

Duties and Responsibilities:

  • Conduct thorough inspections of damaged vehicles to assess the extent of repairs needed.
  • Document and photograph vehicle damage to support the estimation process.
  • Estimate the cost of repairing damaged vehicles based on visual inspection, standard parts, costs, and labour rates.
  • Open job cards in Pinnacle to facilitate the repair process.
  • Identify additional repairs or parts required during the repair process.
  • Prepare accurate and detailed repair estimates using industry-standard estimating software.
  • Collaborate with the repair team to ensure estimates align with labour and material costs.
  • Provide clear explanations to customers regarding repair procedures and cost breakdowns.
  • Maintain regular communication with customers regarding the status of repairs and any changes to the initial estimate.
  • Provide exceptional customer service to enhance overall satisfaction.
  • Work closely with the repair team, parts department, and management to ensure the smooth coordination of repair processes.
  • Collaborate with insurance adjusters to facilitate the claims process and address any discrepancies.
  • Monitor the repair process to ensure work is completed according to the initial estimate and industry standards.
  • Conduct final inspections to verify that all repairs meet quality expectations.
  • Ensure all job cards of finished jobs are appropriately closed.
  • Maintain accurate and up-to-date records of work done.
  • Facilitate the safe handover or delivery of customers’ vehicles.
  • Investigate and resolve customer complaints thoroughly.
  • Provide necessary daily, weekly, and monthly reports on customer calls.

Qualifications and Experience:

  • Class 1 Journeyman in panel beating and spray painting, vehicle mechanics, or any equivalent qualification.
  • Clean Class 4 Driver’s Licence.
  • Knowledge of Zimbabwean automotive industry standards and repair methodologies.
  • Attention to detail and accuracy in estimating repair costs.

To apply, interested qualified candidates should send their applications to the Human Resources Department no later than Friday, 26th of April 2024.

Croco Motors

Required skills

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