About Tinashe Mukwembi

  • Highest Qualification Bachelor's Degree
  • Gender Male
  • Viewed 11

About me

Education

Experience

  • 2022 - Present
    RioZim Cam & Motor Mine

    Senior ICT Officer

    • Develop and implement IT policies, strategies and procedures for IT Infrastructure that provides services to more than 500 users.
    • Provide IT oversight for (CAM, ENR and BIOX).
    • Draft IT CAPEX and OPEX.
    • Network security using Sophos.
    • Designing disaster recovery plans.
    • IT Projects Supervision and implementation.
    • SCADA maintenance.
    • Supervision of IT staff and students training.
    • PABX VOIP installation and configuration and support.
    • Windows and Microsoft Platform, Active Directory management Exchange2012, Backup-products, Anti-Virus products, DNS/DHCP, Virtualization, Ethernet, wireless router and Firewall Configurations.
    • Email support and configuration, server and client.
    • Mid-Year & Year-end stock take to capture and import.
    • Software licensing and subscriptions.

  • 2019 - 2021
    RioZim Cam and Motor Mine

    ICT Officer

    • End-user support and training in software (SYSPRO, BELINA PAYROLL, SKYPE, SKYPE FOR BUSINESS, ZOOM and MICROSOFT TEAMS).
    • Hardware maintenance and repair.
    • Supervision of IT staff and students training.
    • Actively pay attention to end-user queries, handled concerns quickly and escalate major issues to supervisor.
    • Participated in team-building activities to enhance working relationships.
    • CCTV installations, training and support.
    • Email support and configuration, server and client.
    • Systems backups.

  • 2017 - 2019
    RioZim Cam and motor mine

    Graduate Trainee

    • Network security using Cyberoam responsibility is to update group policies for different individuals and also monitoring the firewall rules.
    • Hardware maintenance and repair actual work was to repair all the computer hardware.
    • Participated in continuous improvement by generating suggestions engaging in problem-solving activities to support teamwork.
    • Received and processed stock into ERP (SYSPRO).
    • Email support and configuration, server and client.
    • Systems Backup.

Expertise

windows OS
HelpDesk
Windows Server Infrastructure
PABX
Microsoft Office 365

Languages

English
Intermediate