About Takunda Nadine Ngwarati

  • Highest Qualification Bachelor's Degree
  • Gender Female
  • Viewed 5

About me

Education

Experience

  • 2023 - 2023
    Cassava Smartech

    Customer service Representative

    • Advertising and providing dynamic digital financial solutions to customer queries and handling of the ECOCASH commercial unit.
    • Integrate the digital transactions ecosystem that includes Mobile Money, Digital Banking (eWallet), Payment Services, Social Payments and International Remittances.
    • Work call centre shift hours, including early morning and late evening
    • Maintain a strong sense of ethics and understanding of editorial independence
    • Manage relationships with clients, multitask, prioritise and follow-through on all calls for customers, agents and merchants.
    • Ensure that forward planning is done timeously and maintain an events calendar

  • 2023 - 2023
    Ecocash Holdings

    Customer service Representative

    • Advertising and providing dynamic digital financial solutions to customer queries and handling of the ECOCASH commercial unit.
    • Integrate the digital transactions ecosystem that includes Mobile Money, Digital Banking (eWallet), Payment Services, Social Payments and International Remittances.
    • Work call centre shift hours, including early morning and late evening
    • Maintain a strong sense of ethics and understanding of editorial independence
    • Manage relationships with clients, multitask, prioritise and follow-through on all calls for customers, agents and merchants.
    • Ensure that forward planning is done timeously and maintain an events calendar

Expertise

Communications specialist
Media and public relations

Languages

ENGLISH
Proficient
Shona
Proficient
Ndebele
Proficient