About Takunda Mahachi

  • Highest Qualification Masters Degree
  • Gender Male
  • Viewed 8

About me



  • 2022 - 2023
    Gold Secured Currency

    Customer Service Agent

     Communicate with customers via phone
     Provide knowledgeable answers and solutions to questions about product
     Work with internal departments to meet customer’s needs
     Providing advice on purchasing products or services

  • 2017 - 2021
    Ecocash Holdings

    Customer Service Representative

     Developing strong relationships with walk in customers and online customers.
     Answer customer questions, help resolve problems, process refunds and make suggestions
    regarding the purchase of additional products and services.
     Providing advice on purchasing products or services
     Inbound duties (resolving Ecocash queries)
     Shift monitors duties (in absence of outbound shift monitors) using CRM systems, running
    hourly reports of all agents, calls allocation and assisting agents during the shift.


Customer Service Representative