About Michelle Mamvura

  • Highest Qualification Bachelor's Degree
  • Gender Female
  • Viewed 15

About me

Education

Experience

  • 2019 - Present
    Alliance Health Insurance

    Claims Adjudicator

    Risk and fraud management, analytics and incomplete claims escalations
    Funds recoveries
    Quarterly reports on claims management
    Reviewing claim forms and ensuring that all necessary information and documents are provided
    Processing claims
    Attending to enquiries and queries from service providers and clients relating to claims
    Other: Reception duties (Welcoming clients, receiving and recording of claims, distributing claims to responsible individuals)

  • 2018 - 2019
    GeneInsure

    Insurance Call Center Team Leader

    Supervised sales operations of the sales team
    Implemented strategies on how to sell insurance products
    Assisted in building new customer base to maximize sales
    Prepared sales documents and analyzed individual performances
    Analyzed competitor pricing proposals and selling strategies
    Analyzed leads provided by the brand ambassadors
    Retained existing customers by providing prompt customer services
    Managed inbound and outbound calls

Languages

English
Intermediate
Shona
Proficient