About Michelle Mamvura
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Highest Qualification Bachelor's Degree
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Gender Female
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Viewed 15
About me
Education
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2013 - 2017
Harare Institute of Technology
Bachelor of Technology (HONS) in Financial Engineering
I have passed my BTech (Hons) degree in Financial Engineering with an upper second class degree (2.1)
Experience
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2019 - Present
Alliance Health Insurance
Claims Adjudicator
ï‚·Risk and fraud management, analytics and incomplete claims escalations
ï‚·Funds recoveries
ï‚·Quarterly reports on claims management
ï‚·Reviewing claim forms and ensuring that all necessary information and documents are provided
ï‚·Processing claims
ï‚·Attending to enquiries and queries from service providers and clients relating to claims
Other: Reception duties (Welcoming clients, receiving and recording of claims, distributing claims to responsible individuals) -
2018 - 2019
GeneInsure
Insurance Call Center Team Leader
ï‚·Supervised sales operations of the sales team
ï‚·Implemented strategies on how to sell insurance products
ï‚·Assisted in building new customer base to maximize sales
ï‚·Prepared sales documents and analyzed individual performances
ï‚·Analyzed competitor pricing proposals and selling strategies
ï‚·Analyzed leads provided by the brand ambassadors
ï‚·Retained existing customers by providing prompt customer services
ï‚·Managed inbound and outbound calls