About Angeline Panashe Maredza

  • Highest Qualification Bachelor's Degree
  • Gender Female
  • Viewed 16

About me

A multi skilled professional with a demonstrated history of working in the financial services industry, with extensive knowledge in handling and documenting financial transactions according to policies and preferred procedures. Skilled in Credit Management, Customer Relationship Management, Business Networking, Loan Officers and Financial Analysis. Bringing forth excellent strong organizational skills and the ability to communicate well with others. My long-term career goal is to become a financial analyst, leveraging my expertise in data analysis and modelling to provide actionable insights and drive decision-making for financial institutions. In the future, I hope to advance my career and eventually take on leadership roles where I can use my skills and expertise to drive business growth and innovation.

Education

Experience

  • 2020 - Present
    Tyche Connect Bureau de change (Head Office)

    Bureau de change officer

     Overall responsibility for all the Bureau de Change’s operations and profitability
     Providing exceptional customer service and building rapport with clients.
     Report suspicious Money Laundering and Financing of Terrorism activities to superiors.
     Ensure compliance and that safety precautionary measures are observed in the dealings of purchase and sale of foreign exchange.
     Ensure compliance with the requirements in rendering the stipulated returns (daily and monthly) to regulatory bodies.
     Money Transfer
     Reconciliations with branches and banking at the end of the day.
     Maintain proper records of all transactions.
     Recommend financial actions by analysing accounting information.
     Handle customer complaints and queries.

  • 2019 - 2020
    Crediconnect Private Limited

    Credit analyst

     Reviewed, maintained and made crucial decisions on applications in compliance with company policies and procedures related to credit products, in order to guarantee transparency in every application processed.
     Reduced delinquent accounts by 20% based on transaction history by developing more robust list of payment options and plans.
     Lowered credit losses by 22% by analysing delinquent accounts and taking pre-emptive action based on system of warning signs.
     Prepared monthly/annual reports for managers, stayed up-to-date with loan trends
     Manage the portfolio of clients
     Ensuring compliance with all internal control and established policies
     Practice due diligence.

  • 2019 - 2019
    CREDICONNECT MICROFINANCE

    Junior Loans Officer

     Managed and grew a loan portfolio by regularly exceeding sales targets by 20-50%.
     Promoted new business development. Actively extended the client portfolio by bringing in 50+ new clients and opening new markets.
     Developed repeat business by providing exceptional customer service and consistently following up with clients, resulting in customer satisfaction of 99%
     Managed High Value loans
     Responsible for assisting in managing client relationship
     Handling currency, transactions, and confidential information in a responsible manner.
     Handle customer complaints and take appropriate action to resolve them.
     Maintaining and balancing cash drawers and reconciling discrepancies.
     Administrative, teller and front desk manning

Expertise

Data Management
SAGE PASTEL
Social Media Marketing
Business Development
Credit Management
Customer Relationship Management
Financial Analysis

Languages

English
Proficient
Shona
Proficient
 
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