About Angeline Panashe Maredza
Highest Qualification Bachelor's Degree
A multi skilled professional with a demonstrated history of working in the financial services industry, with extensive knowledge in handling and documenting financial transactions according to policies and preferred procedures. Skilled in Credit Management, Customer Relationship Management, Business Networking, Loan Officers and Financial Analysis. Bringing forth excellent strong organizational skills and the ability to communicate well with others. My long-term career goal is to become a financial analyst, leveraging my expertise in data analysis and modelling to provide actionable insights and drive decision-making for financial institutions. In the future, I hope to advance my career and eventually take on leadership roles where I can use my skills and expertise to drive business growth and innovation.
2023 - Present
United States of America (online)
CHARTERED FINANCIAL ANALYST (CFA STUDENT)
Currently studying CFA to further my studies in the ever changing financial environment.
2022 - 2022
CORPORATE FINANCE INSTITUTE
Reading Financial statements course; Excel Fundamentals; Professional Ethics; Accounting fundamentals; Macabus Fundamentals; Maths for Corporate Finance; Corporate Finance Fundamentals
2022 - 2022
Edu Dynamics (Distinctive)
Customer care and relationship Management
Emotional Intelligence; Customer experience
2015 - 2020
UNIVERSITY OF ZIMBABWE
Bachelor of Business Studies Honors Degree (Banking and Finance)
Degree Classification: 2.1 (Upper Second Class)
2010 - 2015
KRISTE MAMBO HIGH SCHOOL
O level & A level
Three A-level passes in Business Studies, Accounting and Economics Ten O-level passes including Mathematics, Science and English
2020 - Present
Tyche Connect Bureau de change (Head Office)
Bureau de change officer
Overall responsibility for all the Bureau de Change’s operations and profitability
Providing exceptional customer service and building rapport with clients.
Report suspicious Money Laundering and Financing of Terrorism activities to superiors.
Ensure compliance and that safety precautionary measures are observed in the dealings of purchase and sale of foreign exchange.
Ensure compliance with the requirements in rendering the stipulated returns (daily and monthly) to regulatory bodies.
Reconciliations with branches and banking at the end of the day.
Maintain proper records of all transactions.
Recommend financial actions by analysing accounting information.
Handle customer complaints and queries.
2019 - 2020
Crediconnect Private Limited
Reviewed, maintained and made crucial decisions on applications in compliance with company policies and procedures related to credit products, in order to guarantee transparency in every application processed.
Reduced delinquent accounts by 20% based on transaction history by developing more robust list of payment options and plans.
Lowered credit losses by 22% by analysing delinquent accounts and taking pre-emptive action based on system of warning signs.
Prepared monthly/annual reports for managers, stayed up-to-date with loan trends
Manage the portfolio of clients
Ensuring compliance with all internal control and established policies
Practice due diligence.
2019 - 2019
Junior Loans Officer
Managed and grew a loan portfolio by regularly exceeding sales targets by 20-50%.
Promoted new business development. Actively extended the client portfolio by bringing in 50+ new clients and opening new markets.
Developed repeat business by providing exceptional customer service and consistently following up with clients, resulting in customer satisfaction of 99%
Managed High Value loans
Responsible for assisting in managing client relationship
Handling currency, transactions, and confidential information in a responsible manner.
Handle customer complaints and take appropriate action to resolve them.
Maintaining and balancing cash drawers and reconciling discrepancies.
Administrative, teller and front desk manning